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Customer reviews of 5th Gear Motor Company Ltd
At 5th Gear Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
5th Gear Motor Company Ltd
Based on 136 customer reviews
“ Exceeds Expectations! ”
By Sabrina H on 24 August 2018 | Verified purchase
I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Zee took the time to give me all of my options and was never pushy. I ended up getting a beautiful CC BMW that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly I highly recommend 5TH Gear motor C Ltd. I am now a happy bunny.
By Anonymous on 21 May 2021 | Purchase not verified
On the 20th April, I brought a BMW 650i Sport, from 5th Gear Motor Company. After 2 days I heard a grinding sound so the dealer said to take it for diagnostic, before I bought the car the dealer said I could send the car for repairs locally, they found faults with the brake disc, suspension bushes, water pump, pipes for water pump, vacuum pump, oil leaks from the vacuum pump, driveshaft grease leak, rocker cover oil leaks with gaskets and the IDrive is also faulty. The dealer either didn't inspect the car before it was sold to me or the dealer knew of the faults and sold the car to me anyway expecting the warranty company to fix the car. Also while driving the car on the motorway a found it necessary to brake hard and the car pulled to the left and nearly flipped. Please please if you are looking to buy a car from 5th Gear Motor Company or you're looking to buy the BMW 650i Sport from the dealer read the reviews from Google because on Google the dealer calls the company Bromley Car Sales. I was able to get a full refund but throughout the process of owning the car and getting my money back the dealer never believed he'd done anything wrong even though he was expecting me to keep the car with the faulty IDrive and for me to pay to fix the brakes, the dealer even refused to pay for Gaskets, please stay clear or at the very least check the car you buy from this dealer very closely. The dealer also says you can get your car repaired locally but always wanted me to take the car 130 miles back to him. The dealer has the car listed again on Auto Trader and I believe no repairs have been done.
By Oli S on 06 June 2020 | Purchase not verified
I've never had a better experience buying a car. The guys were helpful, friendly, honest - fantastic service. I bought an 08 reg Mini Cooper from them and it's a great car. A couple of days after I bought it I noticed that the air con wasn't working and they got it fixed for me with no issue. I'd 100% recommend buying from them.
Great genuine dealer
By Luis M on 18 March 2020 | Purchase not verified
Great dealer, made appointment to see the advertised car that I wanted. Turned up no hard sale, just a genuine honest friendly dealer. Something of a rarity nowadays, fantastic car and a great service. A 5 star service....Thank you so much Zee
By Lisa S on 06 March 2020 | Purchase not verified
Brilliant. Cannot fault. I’d highly recommend. Best car buying experience and Zee is great. No Stress or hassle from start to finish.
By John C on 18 October 2018 | Purchase not verified
It was a pleasure to buy a car from this dealer. Very professional, polite and friendly. I saw the car I wanted on Monday and drove it away on Tuesday, immaculately clean and with a brand new MOT and Warranty. They took my old car in part-exchange and made the whole process extremely easy. I would definitely buy from 5Th Gear again and have no hesitation in highly recommending them.