Customer reviews of 5th Gear Motor Company Ltd

By Will S on 23 February 2021 | Verified purchase

5th Gear Motor Company were brilliant and made the process of buying our car simple and straight forward. They provided everything that we required and went the extra mile with getting the car sorted - thank you! I would definitely recommend 5th Gear Motor Company and use them again.

Reply from 5th Gear Motor Company Ltd on 24/02/21

Thank you for the honest review, Will ! We're delighted to hear that your experience at 5th Gear Motor Company was a success! Thank you again for your custom. Enjoy your car and keep in touch!

By barry F on 19 February 2021 | Verified purchase

I looked for a specific vehicle and was delighted to find one at 5th gear. They provided full details of the vehicle and were very accommodating. Highly recommended

Reply from 5th Gear Motor Company Ltd on 20/02/21

Thank you for the great review, Barry ! We're happy to hear that you had a positive experience at 5th Gear Motor Company. Thank you again for your custom. Please do keep in touch. Enjoy your new car!

By darien P on 12 February 2021 | Verified purchase

I called them on the Wed/Thur one week and had the car delivered the following week Tuesday. They drove up all the way from London to the East Midlands to deliver this vehicle. It arrived on time and in immaculate condition as per the advert. The car drives like a dream and was on offer for a great price - we have had it for a few days now and cannot be happier. The only criticism that I could offer for future improvements is that there were a few areas missed in the valet: 1) the gap by the handbrake had a thick layer of dust; 2) in the seat pockets there were used tissues, old birthday cards and trash and 3) the spare wheel cavity in the boot looks like it has never been cleaned as it is wet and full of leaves and small pieces of trash. Beyond that I would recommend them because they go the extra mile (literally and figuratively) and they have a keen eye for a quality used motor vehicle. Buy from them next time you are looking for a used car.

Reply from 5th Gear Motor Company Ltd on 16/02/21

Thank you Darien for your feedback, we value our customers taking the time to acknowledge our service and also to make improvements. We are delighted to hear that the car has met your expectations and that you were happy that it arrived on time and was delivered beyond our usual distance free of charge. We pride ourselves on all our cars reaching our customers in excellent condition and are of course disappointed to learn that there was some oversight regarding the valeting. We have fed this back to our valeting service and will be extra vigilant. We have enjoyed doing business with you and hope to do so again in the future, thank you for your custom.

By annabelle C on 06 February 2021 | Verified purchase

Had a really good and easy experience with Zee and 5th Gear Motors. Zee made buying my Golf GTI easy and stress free, with no pushiness or pressure to buy. Zee even delivered the car to my house and was early. Really good service and experience, I would highly recommend 5th Gear Motors.

Reply from 5th Gear Motor Company Ltd on 10/02/21

Thank you for the great review, Annabelle! We'd love to continue providing super service to excellent customers like you. Please do keep in touch. We hope you enjoy your new car!

By rory G on 01 February 2021 | Verified purchase

Really friendly, honest dealer. Would definitely recommend.

Reply from 5th Gear Motor Company Ltd on 05/02/21

Thank you for the great review, Rory! We're delighted to hear that your experience at 5th Gear Motor Company was a success. Please do keep in touch! Enjoy your car.

By david A on 28 January 2021 | Verified purchase

First class dealer , great car ,very well presented&very good value,I would recommend anyone to purchase a car from this company , thorough professionals .

Reply from 5th Gear Motor Company Ltd on 31/01/21

Thank you for the fantastic review, David! We're delighted to hear your experience at 5th Gear Motor Company was a success. We'd love to continue providing excellent service to great customers like you. Please do keep in touch. Enjoy your car!

By russell E on 28 January 2021 | Verified purchase

Quick to reply, no pressure when viewing vehicle and friendly service. Would recommend.

Reply from 5th Gear Motor Company Ltd on 31/01/21

Thank you for the great review, Russell! We're delighted to hear your experience at 5th Gear Motor Company was a success. Please do keep in touch. Enjoy your car!

By marnie P on 27 January 2021 | Verified purchase

Saw the car , went next day to see it ! Took it home that day. Super service , car as advertised .

Reply from 5th Gear Motor Company Ltd on 28/01/21

Thank you for the great review, Marnie! We'd love to continue providing super service to excellent customers like you. Please do keep in touch. We hope you enjoy your new car!

By michelle B on 26 January 2021 | Verified purchase

5th Gear Motor Company was professional and offered a hassle free service. I was able to trade in my old car and my new car is spotless and was a fair price.

Reply from 5th Gear Motor Company Ltd on 26/01/21

Thank you for the honest review, Michelle! We're delighted to hear that your experience at 5th Gear Motor Company was a success. Thank you again for your custom. Please do keep in touch. Enjoy your new car!

By monquie W on 22 January 2021 | Verified purchase

Excellent communication, fast and sufficient with everything especially documents and the performance of the Vehicle i purchased is amazing.

Reply from 5th Gear Motor Company Ltd on 26/01/21

Thank you for the great review, Monquie! We're happy to hear that you had a positive experience at 5th Gear Motor Company. Thank you again for your custom. Please do keep in touch. Enjoy your new car!